1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, billing address, phone number, and payment details (e.g., credit card information).
• Non-Personal Information: IP address, browser type, browsing behaviour, and usage patterns.
• Account Information: If you create an account with us, we may collect your username and password.

2. How We Use Your Information

FM Textile uses the information collected in the following ways:

• To Process Transactions: We use your personal information to process orders, manage payments, and deliver purchased products.
• To Improve Customer Service: Your information helps us to respond to customer service requests and support needs more efficiently.
• To Send Periodic Emails: We may use your email address to send you updates regarding your order, promotions, or other information related to our products and services.
• To Personalize Your Experience: We may use your information to tailor your shopping experience and provide product recommendations based on your preferences.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you (e.g., payment processors, shipping providers). These third parties are contractually bound to keep your information confidential.
• Legal Obligations: We may disclose your information if required by law, or in response to a court order or government request.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information (such as credit card details) is transmitted via Secure Socket Layer (SSL) technology and encrypted during transmission.

However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Cookies

FM Textile uses cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our site.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

You have the following rights regarding your personal data:

• Access and Correction: You can request access to or correction of your personal information at any time.
• Deletion: You can request the deletion of your personal data from our systems, subject to certain legal obligations.
• Opt-Out: You may opt-out of receiving marketing emails from us by following the unsubscribe instructions included in the emails.

8. Changes to This Privacy Policy

FM Textile reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed of our data practices.